People Development

Helen believes that you can only deliver Service Excellence externally if you are delivering it internally. This means not only having the right people within your business, but also using tools to help coach and develop them. Helen is certified to deliver feedbacks using both Hogan and TEIQue and has extensive experience using these tools to help leaders and managers understand their own strengths and weaknesses and how these might affect the people around them in the workplace.


Hogan has over 30 years of experience helping businesses dramatically reduce turnover and increase productivity by hiring the right people, developing key talent, and evaluating leadership potential.

The Hogan assessments predict job performance by assessing core values, normal personality and derailment characteristics.

Emotional Intelligence

Trait Emotional Intelligence is a self-perceived ability to identify, assess, and control the emotions of oneself, of others, and of groups.

TEIQue is a Trait EI report that encompasses 15 sub-scales organised under four factors:

Well-Being, Self-Control, Emotionality and Sociability.

For further information, please contact me on the form below.

Understanding Change

Understand the impact that change has on people and their emotions

Performance Management

PERFORMANCE MANAGEMENT 1 day Course overview This course will help you understand the importance of managing performance and help you to translate strategic plans into…

Inspirational Leadership

INSPIRATIONAL LEADERSHIP 1 day Course overview This course will help you explore the responsibilities, challenges and opportunities for leaders. Focusing on improving your leadership style,…

ILM Level 3 in Leadership & Management

AWARD – 2 Units CERTIFICATE – 6 Units Who are these qualifications for? The Level 3 Award and Certificate in Leadership and Management are ideal…

Management Development

The most successful organisations tend to have the best trained managers
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