Internal Customer Service
Internal Customer Service 1 day Course summary This course will help you understand the impact that internal customer service has on external customer service. Focusing
Customer Loyalty Programme
Course summary This 10 day programme will enable you to become highly skilled practitioners in the use of the tools and techniques of Customer Loyalty
Dynamic Customer Service
DYNAMIC CUSTOMER SERVICE 1 day Course overview This course will help you identify ways that can make a big difference to customer service. Focusing on
Communication Skills
COMMUNICATION SKILLS 1 day Course overview This course will help you to understand how to improve your communication skills and adapt your style to others.
Customer Experience Management
Identify areas for improvement that will improve the customer experience
Recruiting for Behaviour
How you can recruit the right people with the right behaviours.
