Appointment Setting
Secure high quality appointments with potential customers
& Sales
1 DAY COURSE
This course will give you the skills , structure and confidence to secure high quality appointments with potential customers. You’ll learn how to make impactful initial contact , build rapport quickly, handle objections and convert interest in confirmed meetings. The session is focused on results driven techniques that improve conversion rates and support business growth.
Who should attend?
This course is ideal for sales professionals, telemarketers , business development teams or anyone responsible for setting appointments as part of the sales process.
Course Content
- Prepare effectively for outbound calls
- Research your customers
- Understand your unique selling points
- Create engaging opening statements and value propositionsÂ
- Effective questioning and listeningÂ
- Build trust and rapportÂ
- Overcome common objections and gatekeepersÂ
- Maintain motivation and resilienceÂ
- Follow up and track appointment success
Benefits for the individual
- Increased confidence and effectivenessÂ
- Improved success rate in booking qualified appointmentsÂ
- Greater motivation and professional credibilityÂ
- Higher lead conversion and sales pipeline activityÂ
- More consistent appointment setting processes
- Improved return on sales and marketing effortsÂ
 I’d highly recommend Helen to any organisation
“Helen is an incredibly intelligent and articulate trainer who instantly made an impact.”
