Problem Solving &
Decision Making
Solving tough problems & making difficult decisions simpleĀ

Leadership
& Management
This course will help you develop the skills required in order to provide effective, efficient and viable solutions that will help achieve business potential. Using a variety of thinking styles, methodologies and creative processes, this session will help you effectively resolve issues through critical thinking and improve the quality of decisions.
Who should attend?
This course is designed for all team leaders, supervisors and managers who need to resolve issues and implement the best solutions.
Course Content
- Recognise and Define a Problem
- Analyse Possible Causes
- Generate Possible Solutions
- Evaluate Effectiveness of Options
- Understand Decision Making Styles
- Decision Making Models
- Planning and Implementation
- Monitor and Review Progress
Benefits for the individual
- Identify and analyse problems
- Resolve issues effectively
- Present a case to your organisation
- Continuous Improvement
- Increased productivity
- Reduce costs and improve efficiency
Ā Iād highly recommend Helen to any organisation
“Helen is an incredibly intelligent and articulate trainer who instantly made an impact.”