Emotional Intelligence
Your apprentice in the workplace
Develop and support the modern apprentice
Leadership
& Management
1 DAY COURSE
This course will help individuals develop the ability to recognise, understand and manage their own emotions as well as respond effectively to the emotions of others. A critical skill for personal and professional success, high Emotional Intelligence improves communication, teamwork, leadership and resilience making it especially valuable in the workplace where relationships and collaborations are key.
Who should attend?
This course is designed for new and experienced managers and leaders.
Course Content
- Why emotional Intelligence is important
- Understand Emotions and the BrainÂ
- Identify the 5 areas of Emotional IntelligenceÂ
- Develop self awareness and self regulationÂ
- Understand how to reframe your thinkingÂ
- Demonstrate empathy and build relationships
Benefits for the individual
- Understanding your own emotions and triggersÂ
- Manage your responses and behaviourÂ
- Recognise and understand others emotionsÂ
- Increased Employee EngagementÂ
- Reduce staff turnoverÂ
- Increase productivity
 I’d highly recommend Helen to any organisation
“Helen is an incredibly intelligent and articulate trainer who instantly made an impact.”
