Company Wide Training

Internal Customer Service

Internal Customer Service 1 day Course summary This course will help you understand the impact that internal customer service has on external customer service. Focusing on communication and relationship building, this session will provide you with the knowledge and skills to identify ways to work together better to improve the overall customer experience Who should […]

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Performance Management

PERFORMANCE MANAGEMENT 1 day Course overview This course will help you understand the importance of managing performance and help you to translate strategic plans into day to day activities. Focusing on performance improvement, development and managing behaviour, this session will help you develop the knowledge and skills needed to improve the performance of your team.

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