Performance management is often viewed as a difficult part of leadership. But when it’s done well, it creates clarity, improves morale and drives results. The trouble is, many managers have never been trained to do it well – and it shows.
Here are five common signs that your managers may be struggling and could benefit from performance management training:
- They Avoid Difficult Conversations
If your managers put off giving feedback or avoid addressing underperformance, it’s likely due to a lack of confidence or skill. Avoidance only makes problems worse, leading to frustration, disengagement and even legal risk. Training helps managers handle these conversations fairly, calmly and constructively.
- There’s No Clear Process for Setting Expectations
Effective performance starts with clear goals and standards. If team members often seem unsure of what’s expected, or there’s inconsistency in how goals are set or reviewed, it’s a red flag. Training provides a framework for setting, tracking and reviewing performance expectations.
- Feedback Is Infrequent or One-Sided
Good performance management involves regular two-way feedback. If feedback only happens during annual appraisals – or only flows top-down – your managers are missing an opportunity to engage and motivate their teams. Training can equip them with simple, effective feedback models they can use every day.
- Underperformance Is Handled Too Late (or Not At All)
When poor performance drags on for months without being addressed, it can damage team morale and productivity. Worse, it can lead to costly HR or legal issues. Training gives managers the tools to identify issues early and take action in a fair, structured way.
- Managers Feel Unprepared or Anxious
If your managers are telling you they’re unsure how to deal with performance issues, believe them. Most managers aren’t given formal training before they’re expected to manage others. Investing in their development now can prevent bigger problems later.
Build Confidence, Improve Results
Performance management doesn’t need to be difficult. With the right training, your managers can learn to lead with clarity, consistency and confidence – creating stronger teams and better business outcomes.
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