Sales Skills (2 days)
Your apprentice in the workplace
Building Rapport to closing the deal
Sales
2 DAY COURSE
This practical and engaging two-day course is designed to build core sales skills that lead to results. From building rapport to closing the deal, the course covers every stage of the sales process. Delegates will learn how to identify customer needs, present solutions effectively, overcome objections and confidently guide prospects toward buying decision.
Who should attend?
This course is ideal for sales people, account managers, business development proffesionals and anyone involved in selling products or services.
Course Content
- Understand the modern sales process
- Identify customer needs and wants
- Present value, advantages and benefits with impact
- Tailor your approach to different personality profiles
- Plan and prepare for outbound calls
- Build trust and rapport
- Effective questioning and listening
- Handle objections with confidence and professionalism
- Recognise buying signals and know when to close
- Learn and practice closing techniques that work
- Manage follow up and maintain customer relationships
Benefits for the individual
- Increased confidence throughout the sales process
- Stronger ability to influence, persuade and close
- Greater success in meeting and exceeding targets
- Improve your ability to develop apprentices and help them reach their potential
- Build on leadership and management skills
- Develop skills in working with different levels of ability, confidence and motivation
I’d highly recommend Helen to any organisation
“Helen is an incredibly intelligent and articulate trainer who instantly made an impact.”
